/* Customer portal. Two designs: .os-design-ormio (own look in the style of OrmioMember) and .os-design-theme (follows the active theme: only structure, colours come from the theme). */
.os-portal{--os-accent:#1f5fd1;--os-line:color-mix(in srgb,currentColor 18%,transparent);--os-soft:color-mix(in srgb,currentColor 5%,transparent);--os-muted:color-mix(in srgb,currentColor 62%,transparent);max-width:960px;margin:0 auto;line-height:1.55}
.os-portal *{box-sizing:border-box}
.os-portal h2{margin:.2em 0 .6em}
.os-portal .os-bar{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;padding:10px 0 14px;border-bottom:1px solid var(--os-line);margin-bottom:18px}
.os-portal .os-bar nav{display:flex;gap:14px;align-items:center}
.os-portal .os-signout{display:flex;gap:10px;align-items:center;margin:0}
.os-portal .os-link{background:none;border:0;padding:0;cursor:pointer;text-decoration:underline;color:inherit;font:inherit}
.os-portal .os-btn{display:inline-block;border:1px solid var(--os-accent);background:var(--os-accent);color:#fff;border-radius:999px;padding:.55rem 1.3rem;font:inherit;font-weight:650;cursor:pointer;text-decoration:none}
.os-portal .os-bar .os-btn{padding:.35rem 1rem}
.os-portal input[type=email],.os-portal input[type=text],.os-portal textarea,.os-portal select{width:100%;max-width:520px;border:1px solid var(--os-line);border-radius:10px;padding:.55rem .75rem;font:inherit;background:transparent;color:inherit}
.os-portal label{display:block;font-weight:600;margin-bottom:.25rem}
.os-portal .os-notice{border:1px solid var(--os-line);border-radius:12px;padding:.7rem 1rem;margin-bottom:16px;background:var(--os-soft)}.os-portal .os-notice-ok{border-color:#12a366}
.os-portal .os-kpis{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:16px}
.os-portal .os-kpi{display:flex;flex-direction:column;border:1px solid var(--os-line);border-radius:14px;padding:14px;text-decoration:none;color:inherit;background:var(--os-soft)}
.os-portal .os-kpi.is-active{border-color:var(--os-accent);box-shadow:0 0 0 2px color-mix(in srgb,var(--os-accent) 30%,transparent)}
.os-portal .os-kpi-value{font-size:2rem;font-weight:750;line-height:1.1;color:var(--os-accent)}.os-portal .os-kpi-label{color:var(--os-muted);font-weight:600}
.os-portal .os-table{width:100%;border-collapse:collapse}.os-portal .os-table th,.os-portal .os-table td{text-align:left;padding:.65rem .5rem;border-bottom:1px solid var(--os-line);vertical-align:top}
.os-portal .os-status{display:inline-block;border-radius:999px;padding:.1rem .65rem;font-size:.85em;font-weight:650;background:var(--os-soft);border:1px solid var(--os-line)}
.os-portal .os-status-open{border-color:var(--os-accent)}.os-portal .os-status-solved,.os-portal .os-status-closed{opacity:.8}
.os-portal .os-thread{display:flex;flex-direction:column;gap:12px;margin:16px 0 24px}
.os-portal .os-msg{border:1px solid var(--os-line);border-radius:14px;padding:12px 16px}.os-portal .os-msg-you{border-left:4px solid var(--os-accent)}.os-portal .os-msg-team{background:var(--os-soft)}
.os-portal .os-msg header{display:flex;gap:10px;align-items:baseline;margin-bottom:6px}.os-portal .os-msg time{margin-left:auto;color:var(--os-muted);font-size:.85em}
.os-portal .os-msg-body p{margin:0 0 .7em}.os-portal .os-files{list-style:none;margin:.5rem 0 0;padding:0}
.os-portal .os-pages{display:flex;gap:10px}
.os-design-ormio .os-kpi,.os-design-ormio .os-msg{box-shadow:0 1px 2px rgba(15,27,77,.05),0 10px 28px rgba(15,27,77,.06)}
@media(max-width:600px){.os-portal .os-kpis{grid-template-columns:1fr}.os-portal .os-table thead{display:none}.os-portal .os-table td{display:block;border:0;padding:.2rem 0}.os-portal .os-table tr{display:block;border-bottom:1px solid var(--os-line);padding:.6rem 0}}
.os-portal .os-rate,.os-form-wrap .os-suggest{margin:.6rem 0}.os-portal .os-rate-q{margin-right:.4rem}.os-portal .os-thumb{cursor:pointer;font:inherit}.os-portal .os-thumb.is-chosen{font-weight:700;text-decoration:underline}
.os-portal .os-rate-ticket{margin-top:18px;padding:12px 16px;border:1px solid var(--os-line);border-radius:12px;background:var(--os-soft)}
.os-portal .os-kblist{list-style:none;padding:0}.os-portal .os-kblist li{padding:.6rem 0;border-bottom:1px solid var(--os-line)}.os-portal .os-kbsearch{margin-bottom:1rem}.os-portal .os-article{line-height:1.6}
.os-form-wrap .os-suggest{border:1px solid #d9dfec;border-radius:10px;padding:.5rem .9rem;background:#f6f8fd}.os-form-wrap .os-suggest ul{margin:.3rem 0 .2rem 1.1rem}
.os-portal .os-stars{display:inline-flex;gap:2px;vertical-align:middle}.os-portal .os-star{border:0;background:none;cursor:pointer;font-size:1.6rem;line-height:1;padding:0 2px;color:#c3cad9}.os-portal .os-star.is-on{color:#e6a700}.os-portal .os-star:hover,.os-portal .os-star:focus-visible{color:#e68a00}.os-portal .os-rate-scale{color:var(--os-muted,#66728f);margin-left:.4rem}
.os-portal .os-rate-c input{width:min(100%,420px);margin:.2rem 0 .6rem}
.os-portal .os-thumb{display:inline-flex;align-items:center;gap:.4rem;border:1px solid var(--os-accent,#1f5fd1);border-radius:999px;padding:.25rem .9rem;background:transparent;color:var(--os-accent,#1f5fd1);font:inherit;cursor:pointer}.os-portal .os-thumb:hover,.os-portal .os-thumb:focus-visible{background:color-mix(in srgb,var(--os-accent,#1f5fd1) 12%,transparent);outline:2px solid transparent}.os-portal .os-thumb-down svg{transform:rotate(180deg)}.os-portal .os-thumb.is-chosen{background:var(--os-accent,#1f5fd1);color:#fff;font-weight:600}

/* ---- front end in the OrmioMember look: dark start band, Astra title hidden on the portal page ---- */
.os-portal .os-hero-front{position:relative;overflow:hidden;border-radius:18px;padding:34px 36px;margin:0 0 22px;color:#fff;background:radial-gradient(120% 160% at 100% 0%,#2a52d6 0%,#14267a 38%,#0c1a4f 100%);box-shadow:0 18px 40px rgba(12,26,79,.22)}
.os-portal .os-hero-front h2{margin:0;font-size:2rem;font-weight:750;color:#fff;letter-spacing:-.01em}
.os-portal .os-hero-front p{margin:.4rem 0 0;color:#c6d4ff;font-size:1.05rem;max-width:36rem}
.os-portal .os-ormio-art{position:absolute;right:0;top:0;height:100%;width:62%;opacity:.9;pointer-events:none}
body:has(.os-portal.os-design-ormio) .entry-header,body:has(.os-portal.os-design-ormio) .ast-archive-description{display:none}
.os-portal.os-design-ormio{color:#334155;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Inter,Roboto,Helvetica,Arial,sans-serif}
.os-portal .os-btn,.os-portal button.os-btn{border-radius:12px;background:linear-gradient(135deg,#2f7bf0,var(--os-accent,#1f5fd1));color:#fff;border:0;padding:.65rem 1.2rem;font-weight:600;box-shadow:0 6px 16px rgba(31,95,209,.3);cursor:pointer;text-decoration:none}
.os-portal a.os-btn:hover,.os-portal button.os-btn:hover{color:#fff;box-shadow:0 8px 22px rgba(31,95,209,.4)}
@media(max-width:782px){.os-portal .os-hero-front{padding:24px 20px}}
.os-portal .os-mailhint{background:var(--os-soft,#f6f8fd);border:1px solid var(--os-line,#e3e8f2);border-radius:12px;padding:.7rem 1rem;margin:0 0 1.2rem}.os-portal .os-signin-box{margin-top:2.2rem;padding-top:1.4rem;border-top:1px solid var(--os-line,#e3e8f2)}.os-portal .os-signin-box h3{margin:0 0 .6rem}

/* ---- Start page (visitors) ---- */
body:has(.os-portal-home) .entry-content>.os-portal-home,.os-portal-home{max-width:none}
.os-portal-home{margin:0 calc(50% - 50vw);width:100vw;overflow-x:clip}
.os-portal-home .os-wrap{max-width:1080px;margin:0 auto;padding:0 20px}
.os-portal-home h1,.os-portal-home h2,.os-portal-home h3{letter-spacing:-.01em}
.os-home-hero{position:relative;overflow:hidden;color:#fff;padding:72px 0 64px;background:radial-gradient(120% 160% at 100% 0%,#2a52d6 0%,#14267a 38%,#0a1238 100%)}
.os-home-hero .os-wrap{position:relative}
.os-home-hero .os-ormio-art{position:absolute;right:0;top:-40px;height:140%;width:60%;opacity:.85;pointer-events:none}
.os-home-hero>.os-wrap>*{position:relative}
.os-home-hero .os-eyebrow{margin:0 0 .6rem;text-transform:uppercase;letter-spacing:.14em;font-size:.8rem;font-weight:700;color:#8fd6ff}
.os-home-hero h1{margin:0;font-size:clamp(2rem,5vw,3.1rem);line-height:1.1;font-weight:780;color:#fff;max-width:18ch}
.os-home-hero .os-lead{margin:1rem 0 0;font-size:1.15rem;color:#c6d4ff;max-width:36rem}
.os-home-hero .os-search{display:flex;gap:8px;margin:1.8rem 0 0;max-width:560px}
.os-home-hero .os-search input[type=search]{flex:1;min-width:0;border:0;border-radius:999px;padding:.85rem 1.2rem;font:inherit;color:#0a1238;background:#fff}
.os-home-hero .os-search button{border:0;border-radius:999px;padding:.85rem 1.5rem;font:inherit;font-weight:700;cursor:pointer;color:#0a1238;background:#5cc8ff}
.os-hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin:1.4rem 0 0}
.os-btn-light,.os-ghost-light{display:inline-block;border-radius:999px;padding:.7rem 1.5rem;font-weight:700;text-decoration:none;border:1px solid #fff}
.os-btn-light{background:#fff;color:#14267a}.os-btn-light:hover{background:#eaf2ff;color:#14267a}
.os-ghost-light{color:#fff}.os-ghost-light:hover{background:rgba(255,255,255,.12);color:#fff}
.os-chips{list-style:none;display:flex;gap:10px 22px;flex-wrap:wrap;margin:1.8rem 0 0;padding:0;color:#c6d4ff;font-size:.95rem}
.os-chips li:before{content:"✓";margin-right:.4rem;color:#5cc8ff;font-weight:700}
.os-portal-home section{padding-top:56px}
.os-portal-home section h2{font-size:1.7rem;margin:0 0 1.2rem}
.os-cards{display:grid;gap:18px;grid-template-columns:repeat(3,1fr)}
.os-cards-1{grid-template-columns:1fr}.os-cards-2{grid-template-columns:repeat(2,1fr)}.os-cards-4{grid-template-columns:repeat(4,1fr)}
.os-card{display:flex;flex-direction:column;border:1px solid var(--os-line);border-radius:16px;padding:22px;background:#fff;color:#334155;text-decoration:none;box-shadow:0 1px 2px rgba(15,30,80,.05);transition:transform .15s,box-shadow .15s}
.os-card:hover{transform:translateY(-2px);box-shadow:0 8px 24px rgba(15,30,80,.1)}
.os-card h3{margin:.9rem 0 .4rem;font-size:1.1rem;color:#0f1d4d}
.os-card p{margin:0;color:#5b6678;flex:1}
.os-card-icon,.os-step-icon{display:inline-flex;width:44px;height:44px;border-radius:12px;align-items:center;justify-content:center;color:var(--os-accent);background:color-mix(in srgb,var(--os-accent) 12%,#fff)}
.os-card-icon svg,.os-step-icon svg{width:22px;height:22px}
.os-card-link{margin-top:1rem;font-weight:700;color:var(--os-accent);text-decoration:none}
.os-steps ol{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.os-steps li{position:relative;padding:22px;border-radius:16px;background:#f4f7fd}
.os-steps h3{margin:.8rem 0 .3rem;font-size:1.05rem;color:#0f1d4d}.os-steps p{margin:0;color:#5b6678}
.os-step-no{position:absolute;top:16px;right:20px;font-size:2rem;font-weight:800;color:color-mix(in srgb,var(--os-accent) 22%,#fff)}
.os-section-head{display:flex;justify-content:space-between;align-items:baseline;gap:12px;flex-wrap:wrap}.os-section-head a{font-weight:700;text-decoration:none;color:var(--os-accent)}
.os-faq details{border:1px solid var(--os-line);border-radius:12px;padding:.9rem 1.2rem;margin-bottom:10px;background:#fff}
.os-faq summary{cursor:pointer;font-weight:650;color:#0f1d4d}.os-faq details p{margin:.6rem 0 0;color:#5b6678}
.os-cta-band{display:flex;justify-content:space-between;align-items:center;gap:20px;flex-wrap:wrap;border-radius:20px;padding:34px 38px;color:#fff;background:radial-gradient(120% 160% at 100% 0%,#2a52d6 0%,#14267a 45%,#0a1238 100%)}
.os-cta-band h2{margin:0 0 .3rem;color:#fff}.os-cta-band p{margin:0;color:#c6d4ff}
.os-portal-home .os-signin-box{padding-bottom:64px;max-width:640px}
.os-portal-home .os-signin-box>h2{font-size:1.4rem}
/* ---- New request ---- */
.os-new-head h2{font-size:1.9rem;margin:0}.os-new-head p{margin:.3rem 0 1.4rem;color:var(--os-muted);font-size:1.05rem}
.os-new-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(0,1fr);gap:26px;align-items:start}
.os-new-main form.os-form{border:1px solid var(--os-line);border-radius:18px;padding:26px;background:#fff;box-shadow:0 6px 24px rgba(15,30,80,.07)}
.os-new-main form.os-form input[type=text],.os-new-main form.os-form input[type=email],.os-new-main form.os-form textarea,.os-new-main form.os-form select{max-width:none;padding:.7rem .9rem;background:#fbfcff}
.os-new-main form.os-form input:focus,.os-new-main form.os-form textarea:focus,.os-new-main form.os-form select:focus{outline:2px solid color-mix(in srgb,var(--os-accent) 45%,transparent);border-color:var(--os-accent)}
.os-new-main form.os-form button[type=submit],.os-new-main form.os-form input[type=submit]{border:0;background:var(--os-accent);color:#fff;border-radius:999px;padding:.8rem 2rem;font:inherit;font-weight:700;cursor:pointer}
.os-side-card{border:1px solid var(--os-line);border-radius:16px;padding:18px 20px;margin-bottom:16px;background:#f4f7fd}
.os-side-card h3{margin:0 0 .6rem;font-size:1.05rem;color:#0f1d4d}
.os-side-steps{margin:0;padding-left:1.2rem}.os-side-steps li{margin-bottom:.4rem;color:#5b6678}
.os-side-card .os-mailhint{margin:0;border:0;padding:0;background:none}.os-side-link{margin:0;font-weight:700}.os-side-link a{text-decoration:none;color:var(--os-accent)}
@media(max-width:860px){.os-cards,.os-cards-2,.os-cards-4,.os-steps ol,.os-new-grid{grid-template-columns:1fr}.os-home-hero{padding:48px 0 44px}.os-home-hero .os-ormio-art{opacity:.4;width:100%}.os-cta-band{padding:26px}}
.os-portal-home section.os-wrap{padding-top:56px}
.os-portal-home{margin-top:-2.6em}
.os-home-hero{padding:80px 0 64px}.os-home-hero .os-wrap{padding-top:0}
.os-home-hero .os-ormio-art{top:0;height:100%;width:58%}
.os-home-hero .os-wrap{position:static}.os-home-hero>.os-wrap>*{position:relative}.os-home-hero .os-ormio-art{position:absolute;right:0;width:55%;overflow:visible}
.os-portal .os-expect{display:flex;align-items:center;gap:.6rem;margin:.9rem 0 1.2rem;padding:.7rem 1rem;border:1px solid color-mix(in srgb,var(--os-accent) 35%,transparent);border-left:4px solid var(--os-accent);border-radius:12px;background:color-mix(in srgb,var(--os-accent) 8%,transparent);font-weight:650}
.os-portal .os-expect::before{content:"\1F552";font-size:1.15em;line-height:1}